ISP's Experience

Since ISP's establishment, we have completed over 100 projects across a variety of sectors, including state and federal government, defence, airports, critical infrastructure, health, biotechnology, education and private industry. 

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ISP strives to provide our clients with exceptional results for all projects, and we are proud to partner closely with our clients to understand their organisational goals and determine how security can support all departments and operations. 

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We approach each project as a unique opportunity and support our clients through the development of cutting-edge solutions.

ISP conducted over 60 individual security threat assessments for a NSW State Government Department in the regional and remote environments in which they operate. 

This involved:

• Travelling to each of the locations and reviewing the sites;
• Assessing the vehicular and travel risks for their staff who travel from hub to spoke sites;
• Engaging with local stakeholders regarding security and safety incidents;
• Reviewing the security systems at the sites; 
• Reviewing mobile coverage on the travel routes and at the sites; and
• Examining potential security and safety device solutions such as personal duress systems, emergency satellite alert devices, etc. 

This project was undertaken over a three-month period and involved engagement from Security and Facilities Management departments, Risk and Governance, People and Culture, Finance, Operations, ICT and Service Delivery and Training. This project resulted in all of the security risks being controlled and major service delivery changes being implemented under the guidance of ISP’s recommendations  

ISP undertook a comprehensive condition audit assessment of a large NSW State Government Department’s CCTV system through public spaces, including over 350 cameras, two control rooms, numerous recording devices and storage solutions. 

ISP approached this assessment with a SWOT approach, identifying strengths, weaknesses, opportunities and threats in the system design and operations that may degrade the client’s desire to operate the system until a full lifecycle plan could be enacted. This approach allowed for a prioritised list to be developed that documented a risk-based approach to the cutover of the system, including recommendations on the current status, reliability and suitability of the current system for the client’s operations. 

ISP conducted a comprehensive gap analysis of an Australian airport corporation’s physical and information security policies and procedures to ensure that they are appropriate to the changing operating environment for the corporation. 

The policies and procedures were reviewed in line with various Australian Standards and guidelines that applied to the operation of the corporation, including, but not limited to: 

• Protective Security Policy Framework (PSPF);
• Information Security Manual (ISM);
• Privacy and Personal Information Protection Act 1998 (NSW); 
• Workplace Surveillance Act 2005 (NSW);
• Surveillance Devices Act 2007 (NSW); 
• Work Health and Safety Act 2011; 
• AS 2201:2007 - Intruder Alarm Systems;
• AS 3745:2010 - Planning for emergencies in facilities; and
• AS 4421:1996 - Guards and patrols. 

The analysis identified various gaps that required rectification due to a changing operational environment for the corporation, including changes in premises and the expansion of operations across various sites. 

ISP undertook the design, project management, installation management and certification of the upgrade of the EACS, CCTV and SAS at a live, critical infrastructure, highly regulated Australian airport site. 

This project involved federating multiple Electronic Access Control Systems (EACS) controlled by multiple stakeholders (Airport, Airlines, and Security) to allow for automated updates (additions, deletions, lost cards, etc.) to provide access control capability to multiple third party users of the Airport, which included Airline Staff, Baggage Handlers, Catering, Cleaning and Contractors, etc. Control of access rights was maintained by the Airport Corporation and verified by authority form requests.

As a part of this project, ISP was engaged for the Concept Design, Detailed Design specification and project management. This included configuration requirements for the database management (Federated Model) portal for all third party user updates as well as the Airport Corporation that will provide a single source of truth of user access credentials, current certifications and validity of Airside Security Identification Cards (ASIC) 

ISP provided SCEC design guidance for the conversion of a storage area into an office area requiring Security Zone certification in a Defence facility. 

ISP also undertook the system design of the expansion of the existing commercial SAS for the office as well as the integration of additional alarm points and CCTV cameras to the existing commercial SAS and CCTV systems. 

Throughout this project, ISP liaised with the architect, facilities management firm, services consultants (mechanical, electrical and structural engineers) and the client to achieve the security level and solution required for the desired operation of the office. 

Throughout the construction program, ISP managed the security contractor and assisted with the management of trades associated with the security works, in addition to inspecting the construction at defined hold-points to ensure compliance with the ASIO Technical Notes. 

At the completion of the works, ISP commissioned the commercial security systems and issued SCEC certifications to the client to enable the use of the office for its intended purpose